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Shipping Policy

At Bathtubs Plus we are pleased offer Free Ground Shipping to the contiguous United State on order over $75.00. Orders under $75.00 will be charged a flat rate or $5.99 per order.

 

Shipping Times:  Most products ship out within 3 to 7 business days, certain items are partially or fully custom made and may take up to 4 weeks to ship.  These include: Wesaunard products. If you need an item delivered by a certain date, we recommend you consider a faster shipping method. To get a quote on next day or second day air email us at: service@bathtubsplus.com. Orders which have been prepared for shipment cannot be cancelled.

 

Inventory & Pricing Errors: We do our very best to keep stock and inventory updates and pricing current and accurate. If you order a tub that is out of stock or back ordered, we will let you know as quickly as possible. If you have questions about the stock status of a product please email us at: service@bathtubsplus.com

 

Delivery Instructions: In order to ensure secure delivery of your bathtub, please follow these instructions:

 

Please be sure to include a daytime and an alternate phone number when you place the order so the freight company can coordinate a convenient delivery time with you. We cannot leave your tub at the delivery location without a signature, so being able to reach you and coordinate the delivery is very important.

Please give us a heads up before the delivery if there are obstructions such as small driveways, gates, fences or anything else which may prevent the delivery truck from reaching the delivery location. If the freight truck cannot reach the delivery location for any reason, we may ask you for another address to deliver it to.

Larger items are delivered curbside. Upgraded services such as white glove or inside delivery are available at an additional cost. For questions regarding this or for a quote on the additional costs, please email us prior to ordering at: service@bathtubsplus.com

Your signature is required for delivery.

Please inspect your order and its packaging before the delivery driver leaves and make a note on the delivery receipt if you find any damage. If the damage is severe, you can refuse to accept the package.

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